Effective Date: 15 May 2025

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At Corporate Deals, we strive to ensure a smooth and satisfying shopping experience. Our refund and exchange policies are designed to be transparent and customer-friendly while considering product types and conditions.

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Store Information

Store Name: Corporate Deals
Website: www.corporatedeals.co.in
Business Address:
G-55, A Wing, Express Zone Mall,
Western Express Highway, Goregaon (E),
Mumbai – 400063, India

Customer Support:
📧 Email: support@corporatedeals.co.in

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Refund Window

• Standard Refund Period: Refunds are accepted within 7 days of purchase.

• Product-Based Variations:

  • Electronics / Tech Accessories: Refundable within 7 days only for manufacturing defects (must include original box and invoice).

  • Apparel (e.g., T-Shirts, Hoodies): Refundable within 7 days for size issues only. Product must be unused with tags intact (exchange preferred).

  • Festive/Seasonal Kits: Non-refundable once dispatched due to the time-sensitive nature of inventory.

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Eligibility for Refund

Non-Refundable Items:

• Perishable Goods (e.g., food hampers, sweets): No refund unless item is damaged on delivery.

• Customized Products (e.g., personalized with logo/names): Non-refundable once confirmed.

Conditions for Refund Approval:

• Product must be unused, in original packaging, and returned within 7–10 days from delivery.

• Proof of damage, defect, or incorrect delivery (photos/videos) is required for applicable claims.

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Refund Request Process

Step-by-Step Instructions:

1. Review Eligibility:
   Ensure your product meets our refund policy criteria and is within the valid window.

2. Gather the Following:

   • Order ID or Invoice Number

   • Product name(s) and quantity

   • Reason for refund

   • Photos or videos (if applicable)

3. Contact Support:
   Email us at support@corporatedeals.co.in

4. Return Shipping Instructions:

   • We’ll share the return shipping address and steps.

   • Pack securely and ensure the product is in original condition with all tags and packaging.

 

Note: Return shipping costs are borne by the customer unless the return is due to a company error (e.g., wrong/damaged product).

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Refund Approval & Timeline

• Upon receiving and inspecting the returned product, we will notify you of the refund approval status.

• If approved, the refund is issued to the original payment method within 7–10 business days.

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Exchanges (If Applicable)

You may opt for an exchange instead of a refund in the following scenarios:

1. Wrong Item Delivered

   • Must be reported within 48 hours of delivery with photo evidence.

2. Damaged/Defective Product

   • File a report within 48–72 hours with images/video proof.

3. Size Issues (Apparel Only)

   • Exchange available if item is unused with original tags and packaging.

   • Request must be raised within 7 days of delivery.

4. Manufacturing Defect (Tech/Utility Items)

   • Eligible for exchange/replacement within 7 days, post verification.

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Late or Missing Refunds

If you haven’t received your refund:

1. Review the 7–10 Business Day Timeline

2. Check Original Payment Method

3. Look for Refund Confirmation Email

4. Contact Your Bank/Payment Provider
   Use the refund transaction ID if provided.

Still no update?
📧 Email: support@corporatedeals.co.in
Please include:

• Order ID

• Date of refund confirmation

• Screenshot of your payment method (if applicable)

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Additional Notes

• Seasonal/Promotional Items: May carry special refund/exchange conditions stated during purchase.

• Gift Returns: Refunds are credited to the original purchaser's method of payment.

• Bulk/Corporate Orders: Custom terms may apply and are detailed during order confirmation.
   

Thank you for shopping with Corporate Deals!

We value your satisfaction and are here to help you every step of the way.